Legal
Privacy Policy
This Privacy Policy explains how Ai2Go ("Ai2Go," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit https://ai2go.vip (the "Site"), engage with our AI consulting and software services (the "Services"), or communicate with us by email, phone, SMS/text message, or live chat.
By using the Site or Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or Services.
1. Information We Collect
1.1 Information You Provide
- Contact details such as your name, business name, email address, phone number, and mailing address when you request an AI audit, fill out a form, subscribe to updates, or contact us.
- Communication content from emails, chat messages, SMS messages, voicemails, and meeting notes.
- Project information you share with us during a discovery or engagement, including business data you choose to provide so we can scope or build a solution.
- Payment information for invoiced engagements (processed by third-party payment processors; we do not store full card numbers).
1.2 Information Collected Automatically
- Usage data such as pages viewed, referring URLs, links clicked, and approximate session duration.
- Device and log data including IP address, browser type, operating system, device identifiers, and timestamps.
- Cookies and similar technologies used to remember preferences, measure traffic, and improve the Site. You can disable cookies in your browser settings; some features may not work without them.
1.3 Information from Third Parties
We may receive information from analytics providers, advertising networks, lead-referral partners, and publicly available sources (for example, your company website or LinkedIn profile when you contact us in a business capacity).
2. How We Use Information
- Provide, operate, and improve the Site and Services.
- Respond to your inquiries, schedule consultations, and deliver requested AI audits, proposals, or deliverables.
- Send transactional communications (e.g., appointment confirmations, project updates, invoices).
- Send marketing communications, including email newsletters and SMS messages, where you have consented (see Section 4).
- Personalize your experience and develop new features or services.
- Detect, investigate, and prevent fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our agreements.
3. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases: (a) your consent; (b) performance of a contract with you; (c) compliance with our legal obligations; and (d) our legitimate interests in operating and growing our business, where those interests are not overridden by your rights.
4. SMS / Text Messaging (10DLC Program)
Ai2Go operates an A2P 10DLC SMS messaging program in the United States. The following terms govern our use of SMS:
- Consent / opt-in: We send SMS messages only to recipients who have provided express written consent by submitting a form on our Site, requesting an AI audit, replying to one of our messages, or otherwise affirmatively opting in. We do not purchase phone numbers or send messages to numbers that have not opted in.
- Message types: Messages may include appointment confirmations, project updates, customer-care responses, account notifications, and occasional marketing or promotional messages related to our Services.
- Frequency: Message frequency varies. Recurring messages are sent only as needed for the use case you opted in to.
- Costs: Message and data rates may apply. Ai2Go does not charge for SMS, but your wireless carrier may.
- Opt-out: You can opt out at any time by replying STOP to any message. After you reply STOP, we will send a single confirmation message and will not send further marketing messages to that number.
- Help: Reply HELP to any message to receive support information, or contact us at [email protected] or +1 315 642 9919.
- Carriers: Carriers (including but not limited to AT&T, T-Mobile, and Verizon) are not liable for delayed or undelivered messages.
- No sharing of mobile information: No mobile information — including mobile phone numbers, SMS opt-in data, and consent — will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, lease, or otherwise transfer this information to any third party for their own marketing. The only parties that may access this information are service providers who help us deliver the messages (for example, our SMS gateway), under contractual obligations of confidentiality and only for the limited purpose of operating the program.
5. How We Share Information
We share personal information only as described below. We do not sell personal information for monetary consideration.
- Service providers who help us operate the business (hosting, analytics, email/SMS delivery, CRM, payment processing, customer support). These providers are bound by contractual obligations to protect your information and use it only for the services we request.
- Professional advisors such as lawyers, auditors, and accountants, subject to confidentiality obligations.
- Legal and safety disclosures when required by law, court order, or to protect the rights, property, or safety of Ai2Go, our clients, or others.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, in which case personal information may be transferred to the successor entity.
- With your direction or consent for any other purpose disclosed at the time of collection.
6. Data Retention
We keep personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.
7. Security
We use industry-standard administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and secure cloud infrastructure. No method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
8. Your Rights and Choices
- Access, correction, deletion: You may request access to, correction of, or deletion of personal information we hold about you.
- Marketing opt-out: You may unsubscribe from marketing emails using the link in any email, or reply STOP to any marketing SMS.
- Cookies: You can control cookies through your browser settings.
- California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, correct inaccurate information, and opt out of any "sale" or "sharing" of personal information. We do not sell personal information. To exercise these rights, contact us at [email protected].
- EEA/UK residents (GDPR): You have the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
The Site and Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 in jurisdictions that require a higher age). If you believe a child has provided personal information to us, please contact us so we can delete it.
10. International Transfers
Ai2Go is based in the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the U.S., which may have different data protection laws than your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
11. Third-Party Links
The Site may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. Please review their policies before providing them with personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Site or Services after changes become effective constitutes acceptance of the updated Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Ai2Go
30 N Gould St # 28261
Sheridan, WY 82801, USA
Email: [email protected]
Phone: +1 315 642 9919
Questions about how we handle your data?
We're happy to walk you through it.